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FREQUENTLY ASKED QUESTIONS

All the Information in One Place

  • What is the delivery process?

We have a decorated delivery process all over the world.

  1. Order Processing: Once you place an order on our website, our team immediately starts processing it. This includes verifying the order details and preparing your items for shipment.

  2. Shipment Preparation: Our dedicated team carefully packs your products to ensure they arrive safely and in pristine condition. We take great care to package each item securely.

  3. Shipping Options: We offer several shipping options to accommodate your preferences, including standard shipping, express delivery, and more. During checkout, you can select the shipping method that best suits your needs.

  4. Tracking Information: Once your order is dispatched, you’ll receive a confirmation email containing tracking details. This allows you to monitor the progress of your delivery and estimated arrival date.

  5. Estimated Delivery Time: The delivery time varies depending on your location and the shipping method chosen. While we aim for timely deliveries, please note that unforeseen circumstances or external factors may occasionally cause delays.

  6. Delivery Confirmation: Upon successful delivery, you will receive a confirmation notification. Please ensure someone is available at the delivery address to receive the package.

  7. Customer Support: If you have any queries regarding your delivery or encounter any issues, our customer support team is available to assist you. You can reach us via inbox or email us.

  • What is the methods of  product delivery?

  1. Standard Shipping: This method typically involves using regular courier companies to deliver packages. It's often the most cost-effective option, with a moderate delivery time frame.  We provide cash on delivery inside Dhaka within 2-5 days and delivery charge is only 50 taka. Cash on delivery outside Dhaka (Inside Bangladesh) within 2-5 days and delivery charge is only 150 Taka.

  2. Express Delivery: This method offers faster shipping, usually at an additional cost. It prioritizes quick delivery, often within a shorter time frame compared to standard shipping. Inside Dhaka it charges only 200 Taka. Delivery time is 1-2 days.

  3. International Delivery: We also provide world wide delivery through internaional courier companies. Delivery time and charge may vary country to country. We also provide all over india delivery only 800 rupee. For international delivery we takes pay first service.

  • What is Half Silk Jamdani Saree?

Half Silk jamdani saree means it's material is a mixture of cotton and silk. There we used two types of yarn. Silk and cotton yarn.

  • What is Cotton Jamdani Saree?

Cotton jamdani saree means fabric composition is 100% Cotton.

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